General News

[Issues] 3/21(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:46 - Abnormal Account Creation:46 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[GM] World Arena Spring 2025 Season Closing Information [14]
Hello Heirs! This is GM Dominiel! Here is information regarding the end date for the World Arena Spring 2025 Season and the rewards distribution. Players will not be able to obtain the World Arena Spring 2025 Season rewards once the Pre-Season is over. Please see the details below and make sure to collect the rewards during the Pre-Season. ■ World Arena Spring 2025 Season Ending & Pre-Season Schedule List Schedule Spring 2025 Season Ending 25/04/05 (Sat) 02:59 UTC Pre-Season Beginning 25/04/05 (Sat) 05:00 UTC – TBD Summer 2025 Season Beginning TBD ■ World Arena Spring 2025 Season Rewards Distribution League Season Reward 1 Season Reward 2 Season Reward 3 Season Reward 4 Legend Epic Skin Sylvan Sage Vivian Brilliant Savior Frame Background Pack [Spring 2025 Battleground] Brilliant Savior Frame (Profile Card) Emperor Ironblood Lord Frame Ironblood Lord Frame (Profile Card) Champion Honorable Knight Frame Honorable Knight Frame (Profile Card) Challenger Tempest Fighter Frame Tempest Fight

[Issues] 3/17(Mon) Known Issues [4]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 3/17(Mon). 1. [World Boss] Issue: Content Access Unavailable → We are currently looking into the cause of this issue and working on a fix. → We will do our best to resolve this issue as soon as possible. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.

[Banned] 3/14(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:24 - Abnormal Behavior In-Game:1 - Abnormal Account Creation:23 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[Issues] 3/13(Thu) Post-Update Known Issue (Edited 3/19) [8]
Hello Heirs, This is GM Dominiel. Following the update on 3/13(Thu), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where the Global Server Guild War banner incorrectly displays the war end time as 4 hours earlier than the actual time. → We are currently looking into the cause of this issue and working on a fix. → We will do our best to resolve this issue as soon as possible. 2. An issue where the Greater Modification Gem Selection Chest appears as purchasable after 74 years in [Guild > Member Shop]. → We are currently looking into the cause of this issue and working on a fix. → We will do our best to resolve this issue as soon as possible. 3. An issue where the description for Random Lv. 85 Epic Equipment added to [Guild > Member Shop] does not include rings and necklaces. → This issue has been confirmed as a description error. Rings and necklaces are correctly included, and the issue is currently being fixed. → We will do our best to

[GM] Payment Temporarily Unavailable For PC Client Notice [1]
Hello Heirs! This is GM Dominiel! Due to the financial network separation work for the STOVE platform scheduled for 3/11 (Tue), PC payments will be unavailable during the maintenance period. Please see below for more details. ■ Payment Temporarily Unavailable For PC Client Notice 1. Schedule: 3/11 (Tue) 20:00 – 3/12 (Wed) 00:30 UTC 2. Details: Payment will be temporarily unavailable for the PC Client due to the financial network separation work for the STOVE platform. 3. Affected Content: - PC Client In-game Payment Unavailable - PC Online Service Payment Unavailable (Purchasing from Store, recharging Cash, and using Coupons) - Checking STOVE Cash, Points & Flakes balance or Coupons Unavailable Payments using mobile devices will still be available during the maintenance period. Any changes to the maintenance or further details will be provided through this notice. Thank you.

[GM] How to Link Your Guest Account After Amazon Appstore Closure
Hello Heirs! This is GM Dominiel! With the announcement of the discontinuation of the Amazon Appstore Service, Epic Seven will no longer be available on the Amazon Appstore starting 2025/8/19 (Tue) 03:00 UTC. Related Information: [Service Closure Notice: Amazon Appstore Discontinuing Support for Android Devices] Heirs using a guest account through the Amazon Appstore will be unable to access Epic Seven once the service ends. As account linking will no longer be supported after the service closure, we strongly recommend linking your account to STOVE in advance. For detailed instructions on how to link your account, please refer to the guide below. ■ How to Link Your Guest Account 1. Go to Settings > Account Info > Manage Account 2. Click [Link STOVE Account] 3. Select a Platform to Link * X account login service is scheduled to end in the second half of 2025, so linking your account to this platform is not recommended. - Related Notice: [Account Transfer Campaign for X Accounts (Formerl

[GM] Amazon Appstore to discontinue Support for Android Devices [4]
Hello Heirs! This is GM Dominiel! Due to Amazon's decision to discontinue the Amazon Appstore, we regret to inform you that Epic Seven will no longer be available on this platform. ■ Service Discontinuation Schedule - Service Closure Dates: ㄴ Epic Seven Service Discontinuation on Amazon Appstore: 2025/8/19 (Tue) 03:00 UTC ㄴ Amazon Appstore Download and Service Closure: 2025/8/20 (Wed) - Affected Players: Heirs who access Epic Seven on the Amazon Appstore Once the service ends, you will no longer be able to launch or update the game through the Amazon Appstore. We encourage Heirs to continue enjoying Epic Seven by downloading it from Google Play Store or our PC client. * The Amazon Coins program has been discontinued and is no longer available. [Go to Google Play Store] [Install the PC Client] [PC Client Installation Guide] For more details on the Amazon Appstore service closure, please refer to the link below. [Amazon Appstore Service Closure Notice] We sincerely apologize for any inco

[Banned] 3/7(Fri) Banned Players [3]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:142 - Abnormal Behavior In-Game:2 - Abnormal Account Creation:140 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[GM] Guild War Grit Season End Date Correction Notice [22]
Hello, Heirs! This is GM Dominiel. We sincerely apologize for the confusion caused by the incorrect end date announced for the Guild War Grit Season. In a previous notice and developer notes, we stated that the season would end on 3/8 (Sat) at each server’s reset time. However, the correct end date is 3/1 (Sat) at each server’s reset time. Following this, a Guild War revamp is scheduled to take place after the Pre-Season. We'll provide further details regarding this issue in this notice. Once again, we deeply apologize for any inconvenience this may have caused. We appreciate your understanding and will continue to strive to provide you with a better gaming experience.

[Banned] 2/28(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:891 - Abnormal Behavior In-Game: 1 - Abnormal Account Creation:890 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[Banned] 2/21(Fri) Banned Players [2]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned: 76,604 - Abnormal Account Creation:76,604 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[GM] 5★ Fallen Cecilia Refund Notice [17]
Hello, Heirs! This is GM Dominiel. The balance adjustment for the Hero, Fallen Cecilia, which was previously announced, has been postponed. We sincerely apologize for the inconvenience caused to all Heirs who were anticipating these Hero balance adjustments in the second week of February's update. As announced earlier via notice, we will provide Hero and currency refunds to Heirs who were preparing for the balance adjustment of the 5★ Moonlight Hero, Fallen Cecilia. Please see below for more details. All currency used to summon the 5★ Covenant Hero, Cecilia during the designated period will be returned to your in-game mailbox. If you wish to request a refund due to the 5★ Moonlight Hero, Fallen Cecilia’s exclusion from the balance adjustments, please refer to the information below and submit an inquiry by 2/21 (Fri) 14:59 UTC. ■ Fallen Cecilia Refund Notice 1. Refund Scope ① 5★ Covenant Hero, Cecilia Summon Refund ㄴ Eligible Period: 1/31 (Fri) after the balance adjustment preview notic

[Banned] 2/14(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:2,735 - Abnormal Behavior In-Game: 1 - Abnormal Account Creation: 2,734 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[Issues] 2/13(Thu) Post-Update Known Issue (Edited 2/14) [21]
Hello Heirs, This is GM Dominiel. Following the update on 2/13(Thu), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where "Dingy Convenience Store Uniform Vest," a main reward from the Special Side Story "Sweet Chocolate Scandal!", displays incorrect item information → This Equipment is obtainable in Week 4, and the set information will be corrected from Resistance Set to Immunity Set. → We will do our best to resolve this issue as soon as possible. (Edited 2/14) 2. An issue where running Epic Seven on the PC client causes it to repeatedly download a new patch each time it is launched → We are currently looking into the cause of this issue. → We will do our best to resolve this issue as soon as possible. We will continue to update you all on this issue by updating this announcement and we will do our best to provide better service for all of our Heirs in the future. Thank you

[GM] Guild War Grit Season Closing Information (Edited on 3/1 at 04:53) [1]
Hello, Heirs! This is GM Dominiel! (Edited on 3/1 at 04:53) Guild War Grit Season Ending & Pre-Season Schedule has been updated. (Edited on 2/27 at 06:01) Guild War Grit Season Ending Schedule has been updated. (Edited on 2/25 at 03:01) Guild War Grit Season Ending & Pre-Season Schedule has been updated. A fierce battle to claim the title of the strongest Guild! The Guild War Grit Season will be coming to an end. ■ Guild War Grit Season Ending & Pre-Season Schedule Season Info Schedule Guild War Grit Season Closing Information Korea/Asia/Japan 2/28 (Fri) 17:59 UTC Europe 3/1 (Sat) 02:59 UTC Global 3/1 (Sat) 09:59 UTC Guild War Pre-Season Schedule Korea/Asia/Japan 2/28 (Fri) 18:00 UTC - Europe 3/1 (Sat) 03:00 UTC - Global 3/1 (Sat) 10:00 UTC - ※ This schedule is subject to change. ※ We will provide you with more details regarding the schedule for the end of the Guild War pre-season and the start of the next season at a later date. ■ Guild War Pre-Season Information - The same rewards as

[Banned] 2/7(Fri) Banned Players [1]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:42 - Abnormal Behavior In-Game:2 - Abnormal Account Creation: 40 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[GM] Epic Seven Joins Google Play Pass [17]
Hello Heirs! This is GM Dominiel! Epic Seven is joining Google Play Pass starting February 1st. Google Play Pass subscribers will receive a monthly discount of up to USD 5 on in-game purchases. For more details on the promotion, please refer to the information below or visit the Google Play Store. [Epic Seven Joins Google Play Pass] - Schedule: 2025/01/31 (Fri) 15:00 – 2025/04/30 (Wed) 14:59 UTC - Available Regions: Please check the link below for a list of supported regions. Check the available regions for Google Play Pass. ▶ Go to the Google Play Pass Guide * The Google Play Pass discount is limited to one use per month per subscribed account, and previously received benefits reset on the first day of each month. * The Google Play Pass discount is only available on Android devices and is not available on iOS or PC Client. * For purchases under USD 5, any unused discount amount cannot be carried over or applied later. * The discount is a one-time benefit and is subject to Play Pass te

[Issues] 1/30(Thu) Post-Update Known Issue [9]
Hello Heirs, This is GM Dominiel. Following the update on 1/30(Thu), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where the name of Lone Wolf Peira's biker gang is not displayed correctly in the story→ We will do our best to resolve this as soon as possible. We will continue to update you all on this issue by updating this announcement and we will do our best to provide better service for all of our Heirs in the future. Thank you

[Issues] Notice: Failed Resource Update on PC Client [17]
Hello, Heirs! This is GM Dominiel! If you experience a "Failed Resource Update" error on the Epic Seven PC Client following the 1/24 (Fri) patch, please delete the game completely, reinstall it, and try again. We apologize for any inconvenience these issues may have caused. We will do our best to provide our Heirs with a more stable and enjoyable gameplay environment. Thank you.

[Banned] 1/24(Fri) Banned Players [1]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned:29 - Abnormal Account Creation:29 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.

[Issues] Holiday Service Hours Announcement [2]
Hello, Heirs! This is GM Dominiel. We would like to inform you that due to the Lunar New Year holiday in South Korea, customer service operations will be temporarily suspended. Please see below for more details. ■ Holiday Service Hours Announcement - Affected Dates: 1/27 (Mon) ~ 1/30 (Thu) During the holidays - Details: Customer Service Operation Suspension (1:1 Inquiry response) - You can visit the customer service website during the holidays. (1:1 Inquiry registration will be available) We will do our best to respond as fast as possible to the 1:1 Inquiries from 1/31 (Fri). Thank you.

[Issues] 1/23(Thu) Post-Update Known Issue [4]
Hello Heirs, This is GM Dominiel. Following the update on 1/23(Thu), an issue was discovered in the game. Please see below for more detailed information. 1. An issue where playing Rift is not counting towards the "Year of the Blue Snake > Daily Resolution Event", preventing Heirs from earning points → We are aware of this issue and are working to resolve it so that Rift battles will count towards the event.→ We will do our best to fix this as soon as possible. We will continue to update you all on this issue by updating this announcement and we will do our best to provide better service for all of our Heirs in the future. Thank you

[Issues] 1/16 (Thu) Unpaid Log In Reward on Asia Server
Hello, Heirs. This is Dominiel. We've confirmed that the Asia server log-in reward was not distributed on 1/16 (Thu). Therefore, we'll additionally distribute the log-in reward. Please see below for the details. We apologize for any inconvenience caused by this issue. ■ 1/16 (Thu) Redistribution of Un-paid Log In Reward on Asia Server 1. Schedule: 1/22 (Wed) 12:00 ~ 1/26(Sun) 19:59 UTC 2. Target Server: Asia Server 3. Reward: 50 Energy daily ※ The reward will be sent to your mailbox when you log in during the distribution period. (Storage Period: 7 Days) We will do our best to provide better service. Thank you.