General News
작성 시간 15/05/2026
Notice
+1
[Banned] 5/15(Fri) Banned Players [3]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned: 1,219 - Abnormal Behavior In-Game: 1,219 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
15/05/2026
15/05/2026 09:00 AM
작성 시간 14/05/2026
Notice
+1
[Issues] 5/14(Thu) Known Issues (5/15 3:03 added) [17]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 5/14(Thu). 1. An issue where the connection is unstable when spectating the World Arena. -> The spectating function is temporarily disabled until the relevant issue is fixed. 2. (5/15 added) An issue where the Chat feature can be used while playing World Arena 3. (5/15 added) An issue where voice lines do not play when the Alluring Wings Lidica skin is equipped We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
14/05/2026
14/05/2026 11:40 AM
작성 시간 13/05/2026
Notice
+1
[GM] PC Client Exclusive Epic Points (BETA) New Currency Release Notice
Hello Heirs. This is GM Dominiel. New currencies, THB (Thailand) and PHP (Philippines), will be added to the PC Client Exclusive Epic Points (BETA). Please refer to the details below for more information. ■ PC Client Exclusive Epic Points (BETA) New Currency Release Notice 1. Schedule: 5/20 (Wed) 2. Details: New currencies, THB (Thailand) and PHP (Philippines), will be added. - For Heirs in Thailand and the Philippines who currently hold points in USD, holding points will be reissued in your respective local currency once the new currencies are added. - Please note that after the addition of new currencies, Heirs in Thailand and the Philippines will no longer be able to use USD. 3. Epic Points (BETA) New Currency Details Category Display Format (Official Currency Code) Minimum Unit of Use Thailand THB Two decimal places Philippines PHP Two decimal places * For more details regarding Epic Points, please refer to the [PC Client Exclusive Epic Points BETA Release Notice]. Thank you.
13/05/2026
13/05/2026 09:00 AM
작성 시간 08/05/2026
[GM] Notice Regarding STOVE Coupon Service Stabilization Maintenance on 5/10 (Sun)
Hello Heirs. This is GM Dominiel. To provide a more stable coupon service, STOVE coupon service stabilization will be conducted on 5/10 (Sun). Please refer to the details below to avoid any inconvenience. ■ Notice Regarding STOVE Coupon Service Stabilization Maintenance on 5/10 (Sun) - Schedule: 5/10 (Sun) 21:00 – 21:40 UTC - Details: STOVE coupon service stabilization - Affected Content: During the maintenance, you may experience brief delays or errors (less than 1 minute), when registering, issuing, or using coupons on STOVE PC and mobile. ※ Please Note! - During the maintenance, please refrain from using coupons in the Coupon Box and discount coupons if possible. - If you experience issues using a coupon during the maintenance, please try again after the maintenance ends. - The maintenance schedule is subject to change. Any changes will be additionally announced through this notice. We will do our best to provide you with improved service. Thank you.
08/05/2026
08/05/2026 10:10 AM
작성 시간 08/05/2026
[Banned] 5/8(Fri) Banned Players [1]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. [Illegal Programs/Modifications/ Account Ban Information] 1) Accounts Banned: 1,430 - Abnormal Behavior In-Game: 1,430 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
08/05/2026
08/05/2026 09:00 AM
작성 시간 06/05/2026
[Issues] 5/6(Wed) Known Issues (Added on 5/7 10:07) [7]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 5/6(Wed). 1. [Hall of Trials] An issue where the Resonant Hero effect "Damage dealt by the Hero in the back row except for the caster increases proportional to the caster's max Health" is not being applied. 2. Issue where Players are unable to enter [Arena > Draft Arena] due to the “Next season preparation in progress.” popup being displayed. → (5/7 10:07) The issue was resolved through a separate measure on We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
06/05/2026
06/05/2026 08:00 AM
작성 시간 01/05/2026
[Banned] 5/1(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. ■ Illegal Programs / Modifications / Account Ban Information 1) Accounts Banned: 809 - Abnormal Behavior In-Game:809 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
01/05/2026
01/05/2026 09:00 AM
작성 시간 30/04/2026
[GM] Epic Seven Version Update Survey [42]
Hello Heirs, This is GM Dominiel. We are conducting a survey to gather our Heirs' satisfaction levels and suggestions regarding the recent Epic Seven version update. ■ Schedule 4/30 (Thu) – 5/7 (Thu) 02:59 UTC ■ Epic Seven Version Update Survey https://ko.surveymonkey.com/r/7XR8KLR Thank you for always sharing your valuable feedback. We will carefully review your sincere feedback and do our best to deliver better service. Thank you.
30/04/2026
30/04/2026 09:00 AM
작성 시간 30/04/2026
[GM] 5/1 (Fri) Customer Service Closure Notice [4]
Hello Heirs. This is GM Dominiel. We sincerely hope that all Heirs who enjoy playing Epic Seven find refreshing rest and joy in their daily lives. Please note that Epic Seven Customer Service will be closed on 5/1 (Fri) due to Labor Day, a public holiday in Korea. [5/1 (Fri) Customer Service Closure Notice] - Date: May 1, 2026 - Details: Customer Service Closed * During the closure period, 1:1 inquiries can still be submitted as usual through Customer Service. * Submitted inquiries will be responded to sequentially starting May 4 (Mon). Thank you.
30/04/2026
30/04/2026 06:00 AM
작성 시간 29/04/2026
[Issues] 4/29 (Wed) Known Issues [5]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 4/29(Wed). 1. An issue where a certain PC Client intermittently crashes. → Through the patch on 4/28 (Tue), we have addressed some of the causes of this issue. However, we have confirmed that the additional client crashes. → We sincerely apologize for the continued inconvenience caused by this issue since the update on 4/23 (Thu). We are committed to resolving this matter as quickly as possible.2. An issue where the UI is displayed abnormally when returning to Epic Seven after switching apps on mobile devices. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
29/04/2026
29/04/2026 07:46 AM
작성 시간 28/04/2026
[Issues] 4/28 (Tue) Known Issues [6]
Hello Heirs. This is GM Dominiel. The following issue has been discovered on 4/28 (Tue). 1. An issue where accessing World Arena and Guild War is unstable. → We are currently looking into the cause of the identified issue where accessing World Arena and Guild War is intermittently unstable in certain environments. We sincerely apologize for the inconvenience and will do our utmost to ensure stability as quickly as possible. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
28/04/2026
28/04/2026 04:38 AM
작성 시간 27/04/2026
[Issues] Payment Temporarily Unavailable For PC Client Notice
Hello Heirs! This is GM Dominiel! Due to the PC Client Payment Maintenance on 4/28 (Tue), PC payments will be unavailable during the maintenance period. Please see below for more details. ■ Payment Temporarily Unavailable For PC Client Notice 1. Schedule: 4/28 (Tue) 21:00 – 4/29(Wed) 00:00 UTC 2. Details: Payment will be temporarily unavailable for the PC Client due to the PC Client Payment Maintenance 3. Affected Content: - PC Client In-game Payment Unavailable - PC Online Service Payment Unavailable (Purchasing from Store, recharging Cash, and using Coupons) - Checking STOVE Cash, Points & Flakes balance, Coupons, Epic Points Unavailable Payments using mobile devices will still be available during the maintenance period. Any changes to the maintenance or further details will be provided through this notice. Thank you.
27/04/2026
27/04/2026 09:00 AM
작성 시간 25/04/2026
[Issues] 4/25 (Sat) Known Issues (Added on 4/27 07:20) [1]
Hello Heirs. This is GM Dominiel. The following issues were discovered in the game on 4/25 (Sat). Please see below for more detailed information. 1. An issue where a certain PC Client intermittently crashes. → Following the patch on 4/24 (Fri), we continue to see reports of the PC client crashing and are actively investigating. We sincerely apologize for the ongoing inconvenience. 2. An issue where "Estelle" is incorrectly marked as "Esther." → "Estelle" is correct. This issue will be fixed through the 5/14 (Thu) update. We sincerely apologize for any inconvenience this may have caused to our Heirs. We will continue doing our best to provide you with the best service possible. Thank you.
25/04/2026
25/04/2026 04:07 AM
작성 시간 24/04/2026
[Banned] 4/24(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. ■ Illegal Programs / Modifications / Account Ban Information 1) Accounts Banned: 642 - Abnormal Behavior In-Game: 642 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
24/04/2026
24/04/2026 10:00 AM
작성 시간 23/04/2026
[Issues] 4/23(Thu) Known Issues [14]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 4/23(Thu). 1. An issue where the game intermittently returns to the main screen when playing Arena including Salome. 2. PC Client Access Issue → If you are experiencing this issue, we apologize for the inconvenience. Please compress the [STOVE_EPIC7] file located in the path below and attach it along with your device information when contacting Customer Service. → %localappdata%\stovepcsdk3\logs → Customer Service: (Link) We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
23/04/2026
23/04/2026 02:43 PM
작성 시간 17/04/2026
[Issues] 4/17(Fri) Known Issues [14]
Hello, Heirs. This is GM Dominiel. The following issue has been discovered on 4/17(Fri). 1. An issue where an error message would intermittently appear when bulk enhancing the Equipment. We apologize for any inconvenience these issues may have caused. We will continue to inform our Heirs regarding these issues via this notice. Thank you.
17/04/2026
17/04/2026 09:54 AM
작성 시간 17/04/2026
[Banned] 4/17(Fri) Banned Players
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. ■ Illegal Programs / Modifications / Account Ban Information 1) Accounts Banned: 372 - Abnormal Behavior In-Game: 372 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
17/04/2026
17/04/2026 09:00 AM
작성 시간 17/04/2026
[Issues] 4/17 (Fri) Server Instability Notice [2]
Hello Heirs! This is GM Dominiel. On 4/17 (Fri), the server was confirmed to be unstable. We are extremely sorry for this issue and as soon as we have corrected this issue, we will inform you all via an update in this notice. Once again, we apologize for this issue and thank you for your patience. Thank you.
17/04/2026
17/04/2026 08:05 AM
작성 시간 15/04/2026
[Issues] Notice for the Excess Distribution of Daily Log In Reward [6]
Hello, Heirs. This is GM Dominiel. Following the maintenance on 1/29 (Thu), we have confirmed an issue where the previous Energy mail distribution did not end on certain servers during the process of updating the Daily Log In Reward system and distribution schedule. As a result, Energy was found to have been distributed in excess on the affected servers. Follow-up measures will be implemented as follows, so please refer to the details below for more information. ■ Notice Regarding the Excess Distribution of Daily Log In Reward 1. Affected Period: 1/30 (Fri) - 4/15 (Wed) 2. Affected Server: Asia, Global * Excessively Distributed Energy Reward Server Excess Reward Asia Energy x 50 (Daily) Global Energy x 100 (Daily) ■ Notice Regarding Follow-up Measures To address the error that occurred during the normalization of Daily Log In Rewards, we will be providing additional Energy to the following servers for the same duration. 1. Eligibility Server: Korea/Asia/Japan/Europe/Global 2. Period: 4
15/04/2026
15/04/2026 10:04 AM
작성 시간 15/04/2026
[Issues] Notice for the Special Mystic Summon Discount Period Discrepancy [2]
Hello Heirs. This is GM Dominiel. We have confirmed an issue where the ongoing Special Mystic Summon Discount Event, which was intended to run for 2 weeks starting from 4/2 (Thu) with a total of 200 discount uses, was incorrectly applied with only a 1-week duration. To address this issue, follow-up measures will be taken as follows. Please see below for more details. ■ Notice Regarding Follow-up Measures for the Special Mystic Summon Discount Period Discrepancy 1. Details Before After Period Summon Discount Limit Period Summon Discount Limit 4/9 (Thu) 03:00 - 4/23 (Thu) 02:59 UTC 200 Times [Phase 1] 4/9 (Thu) 03:00 - 4/16 (Thu) 02:59 UTC 200 Times [Phase 2] 4/16 (Thu) 03:00 - 4/23 (Thu) 02:59 UTC 200 Times * On 4/16 (Thu) 03:00 UTC, the discount limit will be reset to 200. Any unused discount counts will not be carried. ■ Refund Notice for Heirs Exceeding 200 Summon during Phase 1 of the Special Mystic Summon Discount Event 1. Details: We will refund Mystic Medals to Heirs who continue
15/04/2026
15/04/2026 03:00 AM
작성 시간 14/04/2026
[Issues] 4/14 (Tue) Known Issues (Added on 4/27 09:05) [8]
Hello Heirs. This is GM Dominiel. The following issues were discovered in the game on 4/14 (Tue). Please see below for more detailed information. 1. An issue where the Gold and Enhancement Materials are abnormally consumed when enhancing Equipment. → We are currently investigating the issue. Further details regarding follow-up actions will be provided through this announcement in the near future. 2. An issue where the Free Covenant Summon x20 (5 Days) item was partially not applied. → After the 4/23 (Thu) update, Free Covenant Summon x20 (1 Day) items will be distributed collectively based on the number of days not applied. If items are multiply used, the summon period will be extended rather than increasing the summon count. (Added on 4/27 09:05) Distribution completed to your in-game mailbox on 4/27 (Mon) 09:00 UTC. 3. An issue where the Quick Battling x10 could not be obtained when additionally purchasing a Monthly Pack after the 4/2 (Thu) renewal, while already having purchased a M
14/04/2026
14/04/2026 06:06 AM
작성 시간 10/04/2026
[Banned] 4/10(Fri) Banned Players [6]
Hello Heirs, This is GM Dominiel. We have issued permanent bans to players who have violated our operations policy by using illegal programs in Epic Seven. For more detailed information about this, please see below. ■ Illegal Programs / Modifications / Account Ban Information 1) Accounts Banned: 1,293 - Abnormal Behavior In-Game: 1,293 2) Length of Ban: Permanent * Players may view the banned user list by opening the attached Excel file. All game money are stored in the server for various means. Even if you manipulate it, only the visible value changes and cannot be used in the game. We apologize for any inconvenience that these players may have caused you and we will continue to do our best to ensure a fair game environment for everyone who plays Epic Seven. Thank you.
10/04/2026
10/04/2026 09:00 AM
작성 시간 08/04/2026
[GM] NEW ERA Update Appreciation Reward Notice [90]
Hello, Heirs. This is Epic Seven. We would like to express our deepest gratitude for the immense love and interest our Heirs have shown following the NEW ERA update. Since the NEW ERA update, more than four times the number of new and returning Heirs have joined Epic Seven, marking the beginning of a new era alongside the Heirs who have been with us for a long time. As many of you have embarked on this new journey with this update, we are committed to providing a balanced service—ensuring that our new Heirs can transition smoothly and enjoy the game, while our existing Heirs remain consistently satisfied. At the same time, while we have done our best to provide a better experience, we take it seriously that some aspects may not have met your expectations and may have caused disappointment. To ensure we do not let down the existing Heirs who have joined us for so long, we will continue to provide our services with greater responsibility. Once again, we sincerely thank both our existing
08/04/2026
08/04/2026 03:10 AM
작성 시간 07/04/2026
[Issues] 4/7 (Tue) Known Issues [15]
Hello Heirs. This is GM Dominiel. The following issues were discovered in the game on 4/7 (Tue). Please see below for more detailed information. 1. An issue where the Quick Battling x10 from the new 28 Days Skystone Check-In Pack could not be obtained if a Monthly Pack was purchased prior to the 4/2 (Thu) update. → This issue is scheduled to be fixed in the 4/23 (Thu) update. The missing Quick Battling x10 will be distributed collectively after the update. 2. An issue where Essence of Radiance could be repeatedly obtained without consuming Energy when repeatedly attempting Abyss Challenge Mode. We sincerely apologize for any inconvenience this may have caused to our Heirs. We will continue doing our best to provide you with the best service possible. Thank you.
07/04/2026
07/04/2026 09:36 AM
