ChaosMasters

OFFICIALMOBILE턴제 RPG스마일게이트 메가포트

Bug Reports

I don’t receive the item. [2]

Dear Support team.


I have purchased the package and I don’t receive the item.

Please issue me a refund.


My ID : Maxzz99

Payment date:1 feb 2020 time: 9.19 PM.

Amount 179 THB.

Item name: Monthly Subscription l

Google ID : NARAKMAA@GMAIL.COM  


Thank you for your kind support.

Best,

댓글 2

  • images
    2020.02.03 07:30 (UTC+0)

    Hello Maxzz99!

    First of all, please let me apologize for the issue you encountered. In order to solve this problem you will need to send all of the photos you posted here to our Customer Service team. You can do that by sending a 1:1 inquiry in-game.

    As soon as you send this message, our Customer Service Team will begin to assist you as soon as possible!

    Thank you!

  • images
    작성자 2020.02.03 09:51 (UTC+0)

    Hello 


    Thank you for your response.

    I can’t find the 1:1 inquiry in game.

    Can you instruct me how to reach that?


    Thank you.

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