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General News

[12/12 (Fri) Gift Bundle From Santa Claus Reward Issue Notice [1]

  • GM Bearcat
  • 2019.12.13 06:17 (UTC+0)
  • 조회수 94

Hello Heroes,

This is GM Bearcat.

This notice is to guide our players in regards to the distribution issue that affected certain rewards for the “Powerful Heroes and Equipment left by Santa!” event.

1. Distribution Date: 12/24 03:45 UTC
- Players can access this by going into ChaosMasters and checking their in-game mailbox.

 We apologize again for any inconvenience that this issue may have caused our players and we thank you for your patience during this time.

________________________________________________________________________________________________________


Hello Heroes,
This is GM Bearcat.

An issue has been discovered where, players are not receiving their rewards in the "Gift Bundle From Santa Claus" event.
Please see below for more detailed information surrounding this issue.
 

['Gift Bundle From Santa Claus Reward Issue Notice]

 

■ Details

- The "Gift Bundle From Santa Claus" rewards for the 40 minute and 50 minute periods are not being distributed to our players.

- 40 min reward: 3 Evo Gem Selector

- 50 min reward: +3 Upgrade Material Selector

 

■ Resolution

- The event will complete at the scheduled time.(~12/25)

- Event rewards that have not been distributed(40/50 min rewards) will be delivered in batches after the event has concluded.

- Once we have finalized an event compensation schedule, we will alert our players once again via a notice.

 

We apologize for any inconvenience that this event has caused you and we will do our best to provide our players with a
better gameplay experience in the future.

 Thank you!

 

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