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Announcements

[Notice] Known issue after OBT Launch (Updated June 11)

 

Dear Players


Please find the details about the known issues found after our OBT launch.

(Updated June 11)


     1. Stuck at “Checking Selected Server” loading screen


     2. 10017 error after running the game

          # These issues occured due to the instability in connection between our server and ISP (Internet Service Provider).

              For now, it has been partially fixed and we will further announce you as soon as it is fully fixed.


     3. Unkillable Characters (solved June 10)

          # We have thoroughly analyzed and confirmed that "Unkillable Characters" were not cheats

             but an issue that occurred occasionally, due to network instability.

            We will promptly check to prevent such cases that occur due to network instability.


     4. zCoin Tou-up Issue (solved June 6)

          # When purchasing zCoin, the button to select the amount was disabled, and now it has been solved.


     5. Event reward issues (solved June 6)

          # There is a problem in the events currently running that the reward item "EXP 20% 1D" was only inserted

              during the event period.

          # The reward items originally planned to be provided from all kind of events will be inserted during maintenance

              after data verification

          # The original rewards for the weekend event along with the compensation have been provided thru the maintenance to a

             ll players who did not receive the rewards during the event.


     6. Supply Pack Issues  (Lost Items are currently being restored) (solved June 17)

         # We are aware of the problem with players who obtained permanent items from Ak-47-Turtle Hero Pack

            that had been changed to durational items.

         # We are currently investigating the said problem while we are going to manually insert the permanent items to the players.


We apologize for the delay in announcing you about the known issues. We will give our best effort to improve our game service.


Thank you for Your Understanding! 


Crossfire Zero Team

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