Request for checking
Account permanently banned from normal use [2]
my account is functioning normally, so why was it permanently banned? Did I violate any game rules? Please give me a response, thank you.
Reply 2
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Kindly file a ticket with our customer support team so they can further assist you with your account concerns.
You may follow the steps here on how to file a ticket to our customer support
https://cs.onstove.com/service/CF_PH/faqs?keyword=how+to+create+a+ticket
do full system scan using malwarebytes. start by checking the result.