Retrieving Account [3]
Can i ask if the Q&A info is still usable for retrieving account? My account got hacked by using gmail only, please help my account back, Im questioning why only gmail is the only way to change my account's info rather than both gmail and Q&A because of that they can easily hacked the accounts they want with just their verified gmail. I hope you can help me please because this is my old account that i've been grinding for the past few years until now. Thank you.
user: coldsky187
IGN: DMY_ AUHSOJ.
rank: Marshal
i hope the admins put 2 step verification of the email before changing to a new one for the better security...
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Kindly file a ticket with our customer support team so they can further assist you with your account concerns.
You may follow the steps here on how to file a ticket to our customer support
https://cs.onstove.com/service/CF_PH/faqs?keyword=how+to+create+a+ticket
kung nakaactivate ang stove authenticator, malabo kayo ma-hack. File ka nalang ng report pero kung hindi nakapangalan sayo ang account at wala kang oldest top up code, wala na yan. di na mababawi yan.
My account also got hacked, Gmail is way to useless for not even receiving a code to retrieve my crossfire account.