Frustrated with eCoin Balance Mix-Up and Missed Lapis Lotto Savings! ๐ญ [1]
Last week, before receiving 300 EC from the Stove PC Week 1 event, my eCoin balance was 640 EC (500 EC from a top-up, 500 EC from the 100Club bonus, and 50 EC from Midnight Madness, minus 400 EC spent on the Topaz Lotto since April 30).
I repeatedly tried to buy a 4S EDB Card from the Trade Shop but kept getting a "not enough eCoin balance" error. I assumed my remaining balance was from event eCoins, which canโt be used in the Trade Shop, so I gave up. ๐ญ
A few days after receiving the 300 EC from the Stove PC event, I panicked and bought Special Offer Packages C and D because I thought my 600+ EC might expire by May 30. Later, I noticed I still had enough eCoins to buy one 4S EDB Card (costs ~30 EC). To my surprise, the purchase went through successfully! This is so freaking frustrating because I was saving my 600 EC for the upcoming Lapis Lotto (D. Eagle Demonic Beast + Lan Xier Character). ๐ซ
Has anyone else had this issue with eCoin balances or event restrictions? Any tips for managing EC or avoiding this mess?
To enter a comment Log In Please
kindly file a ticket with our customer support team so they can further assist you with your account concerns.
You may follow the steps here on how to file a ticket to our customer supporthttps://cs.onstove.com/service/CF_PH/faqs?keyword=how+to+create+a+ticket