I have contacted Razer Support and they have informed me: "As per checking, there is a technical issue for GameClub currently resulting failed purchase. You may try again after few hours."
But according to OP post, this has happened since April 3 and I highly doubt it will be fixed soon. I am requesting Razer to refund my credit card transaction with them and waiting for a few days for the refund on my CC. I will not user Razer Gold in the future.
I think they have purchased limit.
You can wait for the reset, may it be weekly or monthly
kindly file a ticket with our customer support team so they can further assist you with your account concerns.
rowwwiiieeeNo purchase limit was mentioned by the Razer Support. I have been a Razer Gold user for two years and am unaware of any such restriction. Previously, I was able to top up PHP5000.00 worth of Gameclub credits in a single day without any problems.
Hello. I am also encountering this issue. I've just topped up amounting to PHP3,000.00 but it always says "Transaction Cancelled"
I have contacted Razer Support and they have informed me: "As per checking, there is a technical issue for GameClub currently resulting failed purchase. You may try again after few hours."
But according to OP post, this has happened since April 3 and I highly doubt it will be fixed soon. I am requesting Razer to refund my credit card transaction with them and waiting for a few days for the refund on my CC. I will not user Razer Gold in the future.
I think they have purchased limit.
You can wait for the reset, may it be weekly or monthly
kindly file a ticket with our customer support team so they can further assist you with your account concerns.
You may follow the steps here on how to file a ticket to our customer supporthttps://cs.onstove.com/service/CF_PH/faqs?keyword=how+to+create+a+ticket
rowwwiiieeeNo purchase limit was mentioned by the Razer Support. I have been a Razer Gold user for two years and am unaware of any such restriction. Previously, I was able to top up PHP5000.00 worth of Gameclub credits in a single day without any problems.
Hello. I am also encountering this issue. I've just topped up amounting to PHP3,000.00 but it always says "Transaction Cancelled"
please refer to this link: https://cs.onstove.com/service/CF_PH/help/1811281801
u guys are getting lazy, You're partnership with razer just decrease your sales. U are doing this for the Gcash top up to use!