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Request for checking

Can't enable authenticator. [1]

it seems that the detail provided in the email verification before you can activate authenticator is actually the account ID and not the actual email.

whenever i try to get the verification code it says "bad request"

it looks like that system is trying to send the verification code to the ID instead of the email itself


Reply 1
Notification has been disabled.

If you have any concerns with your account, kindly file a ticket with our customer so they can further assist you with your account concerns.


You may follow the steps here on how to file a ticket to our customer support:https://cs.onstove.com/service/CF_PH/faqs?keyword=how+to+create+a+ticket


Thank you


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